Terms & Conditions

1.1

The sales agreement is governed by the Law, by the special provisions on the front of the sales agreement and by these general terms and conditions, which the buyer acknowledges having read.

1.2

These general terms and conditions apply to:

• Consumers: natural persons who purchase a product not for professional purposes as provided by the Economic Law Code; and to end customers who do not have the status of consumer.
• Consumers and end customers are jointly referred to by the word "buyer", unless specific provisions apply to consumers who are then referred to by the word "consumer".

1.3

These general terms and conditions can also be downloaded in PDF format by the buyer or sent to them free of charge upon written request.

7.1

The consumer enjoys a conformity guarantee in accordance with the provisions of articles 1649 bis to 1649octies of the Civil Code. By way of derogation from article 1649quater, paragraph 1 of the Civil Code, this period is 1 year for second-hand goods.

7.2

The seller is liable to the consumer for any lack of conformity that exists at the time of delivery of the goods and that manifests itself within a period of one year from the said delivery.

14.1

All agreements to which these general terms and conditions apply, as well as all other agreements arising therefrom, are exclusively governed by Belgian law.

14.2

In any dispute regarding the validity, interpretation or execution of agreements to which these general terms and conditions apply, as well as all other agreements arising therefrom, an amicable settlement shall be sought.

15.1

For changes or complaints regarding the order, the buyer can contact us via: